Purchasing Policy

  • Product Sales and Delivery: Most of our orders will be shipped within 48 hours.  Depending on demand of any of our products, it may require up to two weeks to fulfill orders.  You should allow additional times for shipping of our products from our warehouse to you.
  • Cancelled Orders: Orders can be cancelled by emailing our Customer Service department at sales@dctradetools.com
  • only prior to payment processing. You must include your order confirmation number for cancellation request.
  • Back Orders: If your product cannot be shipped within the stated delivery date, we will then notify you via email of the expected ship date.
  • 30 Day Return Policy: We will accept any return within 30 days of the purchase date (shipping costs are not refunded).  Product must be in new or like new condition in order to be returned (see return policy page).  Insert return policy page html here in this color and same size font.